NSA Uncovered and Corrected More Than 3000 Cases of Unauthorized Access Per Year

Wrongdoing? Where is it?
US News • Views: 20,930

The Washington Post’s new article on the NSA uncovered “unauthorized use of data” of 3000 US citizens. That’s about 0.0009% of the population, but you wouldn’t know from the headline: NSA Broke Privacy Rules Thousands of Times Per Year, Audit Finds.

Wow, sounds bad. So what courageous whistleblower found these violations and took action to stop them?

Well, that would be the NSA themselves. The source is an internal audit.

The NSA audit obtained by The Post, dated May 2012, counted 2,776 incidents in the preceding 12 months of unauthorized collection, storage, access to or distribution of legally protected communications. Most were unintended. Many involved failures of due diligence or violations of standard operating procedure. The most serious incidents included a violation of a court order and unauthorized use of data about more than 3,000 Americans and green-card holders.

In a statement in response to questions for this article, the NSA said it attempts to identify problems “at the earliest possible moment, implement mitigation measures wherever possible, and drive the numbers down.” The government was made aware of The Post’s intention to publish the documents that accompany this article online.

“We’re a human-run agency operating in a complex environment with a number of different regulatory regimes, so at times we find ourselves on the wrong side of the line,” a senior NSA official said in an interview, speaking with White House permission on the condition of anonymity.

What this really shows: the NSA’s layers of oversight, and regulatory limitations, and the way the NSA complies with them — but no actual intentional wrongdoing, which has been a common thread throughout this story. This is evidence of due diligence, not wrongdoing.

UPDATE at 8/16/13 11:28:44 am

Here’s a very good point that I missed on first read through the NSA document:

So the actual number of US citizens involved in these incidents is much, much lower than it appears from the Washington Post’s hyperbolic headline and article.

UPDATE at 8/16/13 11:35:32 am

The New York Times posts a correction, showing once again that reports of the NSA collecting the “content” of phone calls were simply wrong:

Correction: August 16, 2013

An earlier version of this article inaccurately portrayed an incident in 2008 involving a mix-up of the area code of Washington, D.C., 202, and the international dialing code of Egypt, 20. While the Washington Post initially described this incident as involving the “interception” of calls placed from Washington, the Post later explained that it involved the collection of “metadata” logs about the calls. It is not the case that the N.S.A. recorded the contents of the calls.

There is no correction or update about this posted at the Washington Post. Transparency!

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91 comments
1 Justanotherhuman  Thu, Aug 15, 2013 6:43:32pm

Then they go ahead and publish the “Top Secret” documents.

2 Vicious Babushka  Thu, Aug 15, 2013 6:44:39pm
3 Vicious Babushka  Thu, Aug 15, 2013 6:45:18pm

DERP

4 Justanotherhuman  Thu, Aug 15, 2013 6:45:34pm

Glennlandia is having an orgasm.

5 Gus  Thu, Aug 15, 2013 6:45:44pm

Reads…

The NSA audit obtained by The Post, dated May 2012, counted 2,776 incidents in the preceding 12 months of unauthorized collection, storage, access to or distribution of legally protected communications. Most were unintended. Many involved failures of due diligence or violations of standard operating procedure. The most serious incidents included a violation of a court order and unauthorized use of data about more than 3,000 Americans and green-card holders.

Goes back to his nap.

6 Vicious Babushka  Thu, Aug 15, 2013 6:48:17pm

Glenn Greenwald retweeted:

7 Decatur Deb  Thu, Aug 15, 2013 6:48:25pm

Per last thread, this just shows that the internal controls run by the NSA are effective in finding and suppressing operating violations of their massive system.

8 Decatur Deb  Thu, Aug 15, 2013 6:49:19pm

re: #6 Vicious Babushka

Glenn Greenwald retweeted:

[Embedded content]

He should get such a clean operation from his favorite restaurant.

9 Vicious Babushka  Thu, Aug 15, 2013 6:50:52pm
10 Charles Johnson  Thu, Aug 15, 2013 6:51:06pm
11 [deleted]  Thu, Aug 15, 2013 6:51:10pm
12 Charles Johnson  Thu, Aug 15, 2013 6:51:43pm

re: #11 stone

Oh hai.

13 Vicious Babushka  Thu, Aug 15, 2013 6:52:09pm

Why would they undercount and whitewash an INTERNAL document?

Because they have internal METRICS?

You can’t tweek internal metrics.

14 Justanotherhuman  Thu, Aug 15, 2013 6:52:24pm

re: #11 stone

That’s called “speculation”.

15 Decatur Deb  Thu, Aug 15, 2013 6:54:56pm

re: #11 stone

The May 2012 audit, intended for the agency’s top leaders, counts only incidents at NSA’s Fort Meade headquarters and other facilities in the Washington area. Three government officials, speaking on the condition of anonymity to discuss classified matters, said the number would be substantially higher if it included other NSA operating units and regional collection centers.

Before all this help from the emoprogs.

Guarantee of anonymity is not authorization to discuss a classified document.

16 Charles Johnson  Thu, Aug 15, 2013 6:55:19pm

re: #11 stone

Yes, if those other internal NSA audits were revealed, we might find other instances where they found violations and corrected them. Absolutely heinous.

17 Vicious Babushka  Thu, Aug 15, 2013 6:59:10pm
18 [deleted]  Thu, Aug 15, 2013 6:59:17pm
19 Vicious Babushka  Thu, Aug 15, 2013 6:59:54pm
20 OhNoZombies!  Thu, Aug 15, 2013 6:59:58pm

Glenn Greenwald:
Remember that episode of South Park where the Prius drivers liked the smell of their own umm, gas…
Yeah.

21 Vicious Babushka  Thu, Aug 15, 2013 7:00:46pm

re: #20 OhNoZombies!

Glenn Greenwald:
Remember that episode of South Park where the Prius drivers liked the smell of their own umm, gas…
Yeah.

Smug alert!

22 Justanotherhuman  Thu, Aug 15, 2013 7:01:03pm

See how it works?

Glenn Greenwald ‏@ggreenwald 37s

As ACLU says: the rules governing NSA are so broad & permissive, it’s almost impossible to violate them if you try aclu.org

Except the majority of those “violations” were clerical in nature, such as typos. Substituting US area code 202 for international code 20, for instance.

23 Gus  Thu, Aug 15, 2013 7:01:23pm

If the NSA went rogue why would they even create such a report? “OK guys, we’re going to violate all the rules but when we do make sure you keep track of it so we can put it in this report.” Does not compute.

24 Vicious Babushka  Thu, Aug 15, 2013 7:02:21pm
25 Charles Johnson  Thu, Aug 15, 2013 7:02:35pm

re: #23 Gus

If the NSA went rogue why would they even create such a report? “OK guys, we’re going to violate all the rules but when we do make sure you keep track of it so we can put it in this report.” Does not compute.

You’re trying to use logic - the Greensnow cult sneers at logic.

26 Vicious Babushka  Thu, Aug 15, 2013 7:02:47pm

It’s like a Sharknado of dudebros.

Dudebronado!

27 Political Atheist  Thu, Aug 15, 2013 7:02:49pm

re: #18 stone

No, no. Keep going, please. I’m enjoying this.

Yeah me too. Oh wait. I’m enjoying seeing real evidence of oversight. Examples of an agency actually stepping up and making corrections. Yeah, I’m smiling. And you might have noticed I’m one of the surveillance / search overreach critics around here.

28 AlexRogan  Thu, Aug 15, 2013 7:03:33pm

re: #16 Charles Johnson

Yes, if those other internal NSA audits were revealed, we might find other instances where they found violations and corrected them. Absolutely heinous.

Shhh, that might just crush the narrative that ‘stone’, GG, and other emoprogs/glibertarians keep flogging into the ground, the narrative that the NSA is surveilling on every US citizen for nefarious purposes, all the time with little to no oversight, while twirling their waxed mustaches like Snidely Whiplash.

Ulterior motives, I know who has them.

29 [deleted]  Thu, Aug 15, 2013 7:03:51pm
30 Decatur Deb  Thu, Aug 15, 2013 7:05:05pm

re: #27 Political Atheist

Yeah me too. Oh wait. I’m enjoying seeing real evidence of oversight. Examples of an agency actually stepping up and making corrections. Yeah, I’m smiling. And you might have noticed I’m one of the surveillance / search overreach critics around here.

Hey dude, I was against FISA before it was cool.

31 Decatur Deb  Thu, Aug 15, 2013 7:06:35pm

re: #29 stone

What evidence do have that they are making corrections?

Because documenting your own malfeasance and then continuing is a fiendishly clever way to do Fed time.

32 AlexRogan  Thu, Aug 15, 2013 7:07:42pm

re: #31 Decatur Deb

Because documenting your own malfeasance and then continuing is a fiendishly clever way to do Fed time.

But, but….THEY’RE ALL IN ON IT!!!!11ty

/

33 Political Atheist  Thu, Aug 15, 2013 7:08:13pm

re: #29 stone

washingtonpost.com

The FISC’s finding was with respect to a very specific and highly technical aspect of the National Security Agency’s 702 collection. Once the issue was identified and fully understood, it was reported immediately to the FISC and Congress. In consultation with the FISC, the Department of Justice, NSA, and the Office of the Director of National Intelligence worked to address the concerns identified by the FISC by strengthening the NSA minimization procedures, thereby enhancing privacy protections for U.S. persons. The FISC has continued to approve the collection as consistent with the statute and reasonable under the Fourth Amendment.

The difference between an advocate or fanatic and a reasonable critic goes like this-Facts from both sides are recognized and reflected in the conclusion.

34 Justanotherhuman  Thu, Aug 15, 2013 7:09:45pm

So much for flying saucers…

CIA acknowledges Area 51 in declassified documents

bigstory.ap.org

35 Vicious Babushka  Thu, Aug 15, 2013 7:11:01pm
36 hszPspW  Thu, Aug 15, 2013 7:12:04pm

“NSA Uncovered and Corrected More Than 3000 Cases of Unauthorized Access Per Year”.. the US gave away its claim on Democracy - the US is no longer a Democracy - there is no longer a country that stands as an example of Democracy? Not sure that African Americans would even say that the first African American President represents them.

37 Decatur Deb  Thu, Aug 15, 2013 7:12:31pm

re: #34 Justanotherhuman

So much for flying saucers…

CIA acknowledges Area 51 in declassified documents

bigstory.ap.org

FSS, Area 51 had published OSHA/EPA complaints re handling of industrial hazmat 15 years ago.

38 Charles Johnson  Thu, Aug 15, 2013 7:13:45pm

re: #36 hszPspW

“NSA Uncovered and Corrected More Than 3000 Cases of Unauthorized Access Per Year”.. the US gave away its claim on Democracy - the US is no longer a Democracy - there is no longer a country that stands as an example of Democracy? Not sure that African Americans would even say that the first African American President represents them.

No, I don’t think so. Bye now.

39 Gus  Thu, Aug 15, 2013 7:13:49pm

re: #36 hszPspW

ZOMG!

40 Vicious Babushka  Thu, Aug 15, 2013 7:14:02pm

re: #36 hszPspW

What is this shit?

41 OhNoZombies!  Thu, Aug 15, 2013 7:14:04pm

re: #36 hszPspW

“NSA Uncovered and Corrected More Than 3000 Cases of Unauthorized Access Per Year”.. the US gave away its claim on Democracy - the US is no longer a Democracy - there is no longer a country that stands as an example of Democracy? Not sure that African Americans would even say that the first African American President represents them.


Well, you know what they say about people who make assumptions…

42 Justanotherhuman  Thu, Aug 15, 2013 7:14:27pm

re: #37 Decatur Deb

FSS, Area 51 had published OSHA/EPA complaints re handling of industrial hazmat 15 years ago.

I was mocking them. You know. ; ) Ssssshhhh!

43 jaunte  Thu, Aug 15, 2013 7:14:28pm
Not sure that African Americans would even say that the first African American President represents them.

…From way, way outta left field…

44 [deleted]  Thu, Aug 15, 2013 7:14:41pm
45 Vicious Babushka  Thu, Aug 15, 2013 7:15:13pm

I think it was a bot. Its next comment was probably going to be about how it makes $3576 a week on Teh Internets.

46 Decatur Deb  Thu, Aug 15, 2013 7:15:52pm

Hmmm Transderpic trollstuff with a very short half-life.

47 Vicious Babushka  Thu, Aug 15, 2013 7:16:04pm
48 Charles Johnson  Thu, Aug 15, 2013 7:16:18pm

Theres a reason why kooks like that show up in threads like these.

49 Charles Johnson  Thu, Aug 15, 2013 7:17:36pm

Some of them are better at concealing their obsessions, though.

50 Stanley Sea  Thu, Aug 15, 2013 7:22:14pm

re: #43 jaunte

…From way, way outta left field…

More from a rodeo.

51 Political Atheist  Thu, Aug 15, 2013 7:22:29pm

re: #44 stone

Notice what’s not even included in these numbers:

This is the kind of violation… wait, not-violation… that there is currently no attempt to correct.

So when our President says he has increased oversight, you assume he is lying? Identifying a problem is part and parcel of correcting it, and this topic is all about the deliberate discovery of where things go wrong. How far out there can you put the goalposts and keep it real?

52 [deleted]  Thu, Aug 15, 2013 7:24:52pm
53 Decatur Deb  Thu, Aug 15, 2013 7:25:30pm

re: #52 stone

No, but I think it is likely that the NSA is growing faster than the oversight protections can keep up with.

Based on…?

54 AlexRogan  Thu, Aug 15, 2013 7:27:12pm

re: #53 Decatur Deb

Based on…?

What they keep pulling out of their ass.

55 [deleted]  Thu, Aug 15, 2013 7:28:16pm
56 Decatur Deb  Thu, Aug 15, 2013 7:30:28pm

re: #55 stone

The documents that came with article, in part. Upward slopes, etc.

Lot of fresh budget data in there? ‘Cause that’s about the only way to measure the growth and shrinkage of a massive Fed organization.

57 Dark_Falcon  Thu, Aug 15, 2013 7:34:56pm

re: #21 Vicious Babushka

Smug alert!

The thing is that Glenn Greenwald can’t do “South Park funny”. If he were to show up on the show, it would be as a ranting buffoon. Said buffoon would likely be killed in some humorous manner, which would lead Greenwald to conclude Matt Stone is a NSA spy and has just threatened him.

58 [deleted]  Thu, Aug 15, 2013 7:35:04pm
59 Dark_Falcon  Thu, Aug 15, 2013 7:36:14pm

re: #57 Dark_Falcon

The thing is that Glenn Greenwald can’t do “South Park funny”. If he were to show up on the show, it would be as a ranting buffoon. Said buffoon would likely be killed in some humorous manner, which would lead Greenwald to conclude Matt Stone is a NSA spy and has just threatened him.

Why Stone and not Parker? Because conspiracists always look at the quiet one first, since “that’s how ‘they’ operate”.

60 [deleted]  Thu, Aug 15, 2013 7:36:34pm
61 Decatur Deb  Thu, Aug 15, 2013 7:38:17pm

Looking more at the 13 pages here, it looks like the NSA would be happier than not that the Post published it.

62 Decatur Deb  Thu, Aug 15, 2013 7:39:55pm

re: #58 stone

It’s all a year old, but the general trends are fairly clear I think.

The trends are up, in reported incidents. Know what does that? Better, more serious, and better enforced reporting procedures.

63 Political Atheist  Thu, Aug 15, 2013 7:41:09pm

re: #52 stone

No, but I think it is likely that the NSA is growing faster than the oversight protections can keep up with.

Perhaps you would agree we have seen some steps in the right direction then? I’m all for more transparency and letting the sun set on the Patriot Act. I want that sunset. I’m pissed it has not happened. But to be honest with myself I have to recognize todays topic. Good people are working the problem.

64 Charles Johnson  Thu, Aug 15, 2013 7:41:45pm

Incoming…

65 [deleted]  Thu, Aug 15, 2013 7:42:52pm
66 [deleted]  Thu, Aug 15, 2013 7:54:43pm
67 [deleted]  Thu, Aug 15, 2013 8:01:06pm
68 Gus  Thu, Aug 15, 2013 8:14:44pm
69 Hal_10000  Thu, Aug 15, 2013 9:13:01pm
The Washington Post’s new article on the NSA uncovered “unauthorized use of data” of 3000 US citizens. That’s about 0.009% of the population, but you wouldn’t know from the headline:

That 3000 incidents, one of which involved over 3000 people. From the article:

There is no reliable way to calculate from the number of recorded compliance issues how many Americans have had their communications improperly collected, stored or distributed by the NSA.

3000 would be the absolute minimum if you assume that all the others only involved one person. Given that one incident involved mistaking the Washington area code for the Egyptian one, we are probably looking at many many thousands of people having their calls intercepted.

70 Charles Johnson  Thu, Aug 15, 2013 9:17:16pm

re: #69 Hal_10000

That 3000 incidents, one of which involved over 3000 people.

Please, learn to read. This is the exact quote:

The most serious incidents included a violation of a court order and unauthorized use of data about more than 3,000 Americans and green-card holders.

This says very clearly that the “most serious incidents” involved “3000 Americans,” not “3000 incidents.”

What a pathetic attempt at excuse-making.

71 simoom  Thu, Aug 15, 2013 9:56:26pm

This internal auditing sounds a bit like my place of work. Query production payroll in frivolous/suspicious fashion? Mistakenly log on to a production server with an emergency administrative account? Expect a no-nonsense phonecall coming your way in the near future, and you better have a good explanation.

72 [deleted]  Thu, Aug 15, 2013 10:06:54pm
73 [deleted]  Thu, Aug 15, 2013 10:19:35pm
74 Dark_Falcon  Thu, Aug 15, 2013 11:21:43pm

re: #73 WA_Independent

Shove your dudebro outrage-in-a-can up your ass and then find someplace else to bother.

75 [deleted]  Fri, Aug 16, 2013 12:45:07am
76 [deleted]  Fri, Aug 16, 2013 12:46:38am
77 [deleted]  Fri, Aug 16, 2013 12:48:01am
78 Charles Johnson  Fri, Aug 16, 2013 1:18:34am

An invasion of sock puppets.

79 Authoritarian F*ckpuddles  Fri, Aug 16, 2013 2:07:34am
The NSA audit obtained by The Post, dated May 2012, counted 2,776 incidents in the preceding 12 months of unauthorized collection, storage, access to or distribution of legally protected communications. Most were unintended. Many involved failures of due diligence or violations of standard operating procedure. The most serious incidents included a violation of a court order and unauthorized use of data about more than 3,000 Americans and green-card holders.
80 Charles Johnson  Fri, Aug 16, 2013 2:12:30am

re: #79 Authoritarian F*ckpuddles

I’m not sure what you think you’re proving by repeating the quote I already used - in full - in my post. It still says exactly what I described: the “most serious incident” involved 3000 people.

81 Authoritarian F*ckpuddles  Fri, Aug 16, 2013 2:25:39am

re: #80 Charles Johnson

I’m not sure what you think you’re proving by repeating the quote I already used - in full - in my post. It still says exactly what I described: the “most serious incident” involved 3000 people.

Your post gives the impression that the total number of people affected was 3000.

The Washington Post’s new article on the NSA uncovered “unauthorized use of data” of 3000 US citizens. That’s about 0.009% of the population, but you wouldn’t know from the headline: NSA Broke Privacy Rules Thousands of Times Per Year, Audit Finds.

As others have pointed out as well, that was only one of the nearly 3000 cases, but you wouldn’t know that from reading your article.

82 Charles Johnson  Fri, Aug 16, 2013 2:48:27am

re: #81 Authoritarian F*ckpuddles

As others have pointed out as well, that was only one of the nearly 3000 cases, but you wouldn’t know that from reading your article.

You wouldn’t know it, unless you actually read the article.

83 Charles Johnson  Fri, Aug 16, 2013 2:52:40am

As for “giving the impression that the total was 3000 people,” the title very clearly says MORE THAN 3000 cases.

84 Tigger2  Fri, Aug 16, 2013 3:41:08am

Damn almost looks like paid trolls invaded LGF.

85 Hal_10000  Fri, Aug 16, 2013 5:51:36am
Please, learn to read. This is the exact quote:

The most serious incidents included a violation of a court order and unauthorized use of data about more than 3,000 Americans and green-card holders.

This says very clearly that the “most serious incidents” involved “3000 Americans,” not “3000 incidents.”

I rounded up 2776 incidents. One of which involved 3000 people. Another of which involved mistakes the DC area code for that of Egypt. And this involves only one of NSA’s four collection centers.

Charles, you have been saying for weeks that there was not one documented case of abuse. We now have thousands.

86 Big Steve  Fri, Aug 16, 2013 7:13:07am

Don’t want to be an engineer nag here but assuming around 3000 violations, and a US population of about 315 million, it actually is 0.0009% of the population, not 0.009%.

87 Bulworth  Fri, Aug 16, 2013 7:25:41am
Wrongdoing? Where is it?

[moonbat]There was an AUDIT!!!! Obummer didn’t tell us about the AUDIT and 3000 cases!!![/moonbat]

88 Bulworth  Fri, Aug 16, 2013 7:26:15am

re: #86 Big Steve

Damn engineer nag..

///

89 Lancelot Link  Fri, Aug 16, 2013 7:39:19am

IIRC, AT&T accidently leaked private info for over 100,000 people, and Sony did the same for millions. These people trust hackers and corporations more than the govt?

90 Charles Johnson  Fri, Aug 16, 2013 8:16:41am

re: #86 Big Steve

Don’t want to be an engineer nag here but assuming around 3000 violations, and a US population of about 315 million, it actually is 0.0009% of the population, not 0.009%.

You’re correct, thanks - I dropped a zero somewhere.

91 Charles Johnson  Fri, Aug 16, 2013 8:23:32am

re: #85 Hal_10000

Charles, you have been saying for weeks that there was not one documented case of abuse. We now have thousands.

No - we have an NSA audit that details the kinds of problems you’ll find in any large program, and the vast majority of the incidents described therein were unintentional. When I say there have been no documented cases of wrongdoing, I’m talking about evidence of the NSA systematically overstepping their authority - not internal audits that show them DOING THEIR JOB and policing themselves.


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