United Airlines Broke My Taylor Guitar
This isn’t a recent story, only I just first heard about it. It happened in the spring of 2008 to a pretty cool guitar picker, Dave Carroll and his band, Sons of Maxwell.
A musician named Dave Carroll recently had difficulty with United Airlines. United apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom Taylor guitar. During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for Youtube exposing their lack of cooperation. The Manager responded, “Good luck with that one, pal.”
So he posted a retaliatory video on Youtube. The video has since received over 11 million hits. United Airlines contacted the musician and attempted settlement in exchange for pulling the video. Naturally his response was, “Good luck with that one, pal.”
Taylor Guitars sent the musician two new custom guitars in appreciation for the product recognition from the video that has led to a sharp increase in orders.
Well, Dave actually made three songs. Each is catchy and the videos are really cool.
If you like country/blue grass, it’s a real treat. And even if you don’t!
United Breaks Guitars (The Original)
United Breaks Guitars, Song 2
“United We Stand” on the Right Side of Right
Dave Carroll’s website