In Response to Rising Number of Complaints, AT&T Is Unlocking iPhones Starting Sunday (AT&T Statement)
It appears AT&T has been hit hard by complaints from Apple iPhone users who used up their two-year subsidy and want to go elsewhere, such as T-Mobile in the United States or just roaming internationally without paying AT&T’s high international costs.
Our report from last week about Tim Cook’s office doing special requests to open iPhones may have set off a storm. We received upwards of a hundred reports that, through Cook’s office, 9to5Mac readers were able to unlock their iPhones, but perhaps Cook is now tired of his office handling these requests.
AT&T will now unlock your iPhone—if you are in good account standing and are done with your obligated term of commitment (including having paid an early termination fee.)
Here is AT&T’s statement:
“Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer’s account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee.”
Here is another fun fact: If you have paid the no-commitment price, AT&T will unlock your phone too.
Chalk one up for the good guys.