Fear/Ignorance
A story:
My dad and step-mom came down here a couple years ago, and we treated them to good Chinese food. Their complaint? “It didn’t look like fried rice.”)
That was at the Peking Inn Gourmet at Culmore, VA, as authentic as you would hope. PIG people don’t dump soy sauce into their fried rice. (They do use a lot of onions and garlic, because they own a farm that supplies them!)
Dad and step-mom wouldn’t dip their eggrolls into the sauce; they didn’t “trust it”.
They also bitched about scallion pancakes, which I have never yet seen in NoVA. Oh, but they wanted them, in defiance of logic and experience. “I think that’s from a different part of China,” I said, but they ignored me. “I can find an authentic restaurant from several regions of Chi—”: and I was cut off. They knew that GWB liked this restaurant, and would eat there… even if they had no idea of the expectations or options to eat.
Full disclosure: it was fucking bad.
Then they directly insulted the waiter, the cook, and the owner (“I didn’t ask for this; you gave me something different; I’ll make a scene”), when they obviously got what they asked for.