Latest release of SplashID for Android Wipes User Data
When SplashID is updated to the latest version, the icon disappears from the screen. When the user finds the new icon in All Apps, they’ll find that all their passwords are gone. Syncing to desktop without turning off 2-way sync wipes the desktop passwords as well.
It seems that they were focused on their new cloud password service and dreams of subscription fees, and destroyed the app for their entire Android user-base in the process.
I was lucky and still have the passwords on my desktop, but hundreds of users were not so lucky.
The Developer appears to be ignoring the magnitude of the problem, was asking stupid questions about phone models in the forum, and now seems to have run for the hills. I expect a class-action lawsuit if they don’t come up with a solution that salvages all the lost data.
Even if they hadn’t wiped the data, they uglied up the UI, are pushing their new cloud service, and are asking for additional payment to continue syncing to the desktop via WiFi.
The app has received over 600 one-star reviews today. I’ve never had an app go completely bad like this before, and have learned a lesson about auto-update.
If anyone can recommend a good password locker for Android and Windows, I’d like to hear about them.