State Hits Bumps but Meets Sign-Up Goals on Health Insurance Exchange
The NY State of Health insurance exchange is on pace to meet the state’s enrollment goals, and the website is far outperforming the troubled healthcare.gov federal exchange.
But this doesn’t mean everything is going smoothly for the hundreds of thousands of New Yorkers buying insurance there.
People who have tried to enroll through NY State of Health say they’ve frequently found the site out of service, regularly run into issues entering information into the site, spent hours on the phone to get help from someone and waited weeks to receive confirmation of coverage.