Holt-Singh was killed July 17 amid a dramatic multi-county chase when three men robbed a Bank of the West and took her and two others hostage and fled. Authorities said Holt-Singh was used as a human shield during the ensuing shootout.

The family’s investigation shows that 34 officers discharged their weapons and that they “violated numerous standard police protocols in their response,” Bentley said.

Bentley’s critique is echoed in a claim filed last week by one of the surviving hostages, Kelly Huber, an employee at the bank.

2 indicted in violent Stockton bank robbery that left hostage dead

Huber said than an officer negligently interrupted the bank robbery and caused the subsequent kidnapping and shooting. Police weren’t prepared to contain the robbers before confronting them and didn’t wait until she and the other two hostages were free before trying to capture the suspects, which only made it more dangerous, Huber said in her claim.

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