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1 No Country For Old Haters  Jun 17, 2015 9:03:54am

It may be that the government stepped in, or the less-expensive replacement workers could have been terrible, depending on what kind of salary Disney was offering.

A lot of projects have gone wrong due to hiring the wrong people in order to get away with paying far less than skilled workers would demand. There are lots and lots of skilled Indian workers, but there are lots of terrible ones too, and the skilled ones have learned to ask for more money.

2 Drive By Commenter  Jun 17, 2015 9:44:53am

The bad press got them. If their corporate image is to sell “If you wish upon a star” and then cut your job to bring in non citizens to only pad the bottom line….It’s the press that got them. Some one didn’t like the image “problem”. Now to hold them to it.

3 Eric The Fruit Bat  Jun 17, 2015 11:52:32am

Another possibility is that when the numbers were crunched, it turned out that not only were the savings not there, but the risk that the service levels would be negatively impacted as well.

Some of the software that these people work on just doesn’t exist in the outsourcing countries labor markets, and you’re fooling yourself if you think you can train someone from those markets to understand those platforms in three months.

Also, this may very well be a result of the users telling Senior IT management to bring the people back or we’ll go outside of IT and write our own deals for new platforms (aka Shadow IT), putting all of internal IT out of work.

4 Dark_Falcon  Jun 17, 2015 5:27:54pm

re: #2 Drive By Commenter

The bad press got them. If their corporate image is to sell “If you wish upon a star” and then cut your job to bring in non citizens to only pad the bottom line….It’s the press that got them. Some one didn’t like the image “problem”. Now to hold them to it.

Quite Concur. The costs of retaining American IT workers were outweighed by the costs that would have been inflicted by the brand damage Disney and ABC would have suffered. The money calculus changed, and once that happens corporations will pivot on a dime.

5 CuriousLurker  Jun 17, 2015 5:33:06pm

re: #4 Dark_Falcon

Hey Dark, Tweeted this at you yesterday, but I don’t think you saw it. Ugh, edited to link to it instead of displaying the tweet (I hate looking at those assholes).

6 A Cranky One  Jun 17, 2015 5:57:43pm

There is a problem with fake universities/diploma mills in India. There are also schools which teach the various certification tests (for instance for MS certificates) without any other training. So folks get certified but have no actual IT/programming skills.

Here is an article about some of the issues: LinkedIn

Some companies are finding out that if they aren’t extremely careful, unqualified folks are getting jobs they can’t perform. Don’t know if that was an issue here, but I have to wonder.

7 Eric The Fruit Bat  Jun 17, 2015 6:06:48pm

re: #6 A Cranky One

Here’s another kicker: skills that are starting to become in short supply due to retirement (especially mainframe) are showing up in India as well. And doing conversions off of legacy mainframe platforms have huge costs and risks.

8 JCarrollAustin  Jun 17, 2015 6:08:09pm

Yes, there are issues with using Indian outsourcers…I know, I’ve hired a few myself. Why the concern over IT competition?

Do note that jobs market for IT workers is VERY tight, with very low unemployment rates (far below the normal “transitional” percentage). IT salaries are going up, fast. This concern about IT outsourcing is very 2002. Most companies know that there is real value in having a local, acculturated worker building your software for you. When outsourcing was new, companies did stupid things. Now, most companies understand where outsourcing makes sense, and it makes NO sense in new software development where requirements are fluid.

I love being in software, and I have zero concern about competition from outsourcers. I really don’t understand where the sudden resurgence of “fear of outsiders” in IT is coming from. If anything, it has made the market for software skills even bigger.

9 The War TARDIS  Jun 18, 2015 10:30:01am

Disney Corporate had been making increasingly bad decisions for a while now.

The H1b Visa workers one is just the latest.


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