We fired the Post office for all packages where I work. And we are moving to more and more email rather than consuming paper, ink and money to tell a cutomer how much their charges are.

The reasons were purely performance based. With registered mail we have a loss rate far higher than with FedEx. Far more Priority Mail envelopes are late than overnight letters via FedEx. Late first class letters have a significant negative effect on revenue flow, and customers payment history. there are no good junk mail filters available like there are online. Tracking a package is far easier and more accurate with FedEx.

Blame the Congress and email all you want, but performance still matters to our economy. And the Post office is on a performance reduction program, now official.