re: #7 DangerMan (misuser of the sarc tag)
Internet goes down
..calls toll free support
Automated message reminds you that most problems can be addressed by visiting their web site
Gah
re: #13 William Lewis
Same is true of cenury link. They have 1 advantage over spectrum and that is they steal less money for the same poor quality of Service.
My provider has a 0.998 uptime for the time I’ve been their customer for $23 a month. Only gaps have been when they’ve upgraded the firmware in the fiber modem.