Amazon left my delivery in the lobby instead of where they usually deliver in front of my apartment, and it was stolen.

Support at the Amazon website ran me in circles until I found a website called pissedconsumer.com with a phone number for Amazon support.

The phone number was an “AI” support system that fixated on my most recent order until I hit #, 0, and * repeatedly until a person answered.

Amazon did refund the botched delivery, but support was a nightmare.