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The Bob Cesca Podcast: A Very Good Job

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mmmirele3/31/2020 8:26:33 pm PDT

Not going to go into a huge amount of detail, but I came home today to find that my mortgage servicer has threatened me with foreclosure. I only received this notice out of the goodness of the Postal Service writing my unit number on the notification. This explains why I have not received statements for months and months. And yeah, I kept sending in the same amount because gee, not much has changed over the years.

I am *incandescent* with rage. I couldn’t get into their website because it’s a creaky, cranky mess (the kind of thing that would get my evil too big to fail employer in trouble). I was on hold for an hour waiting to talk to a representative. No, I was not nice when I finally got through. I was pissed. I told her to put in the log “borrower is going to rip out the lungs of everyone she talks to.” After I got off the call, I was finally able to log into the website to learn that they put forced place insurance on my property from the moment they bought the loan in March 2019 and they’re charging me late payments. I sent the guy who is handling the foreclosure several emails and a copy of my HOA’s certificate of insurance.

At no time did these asshats try to contact me by phone, and they have my cellphone number.

I am so ticked off that I have made it very clear that if they do not fix this to my satisfaction, I will report them to every state agency where they are licensed and I will sue them. Because I am a tech manager for a bank, I know it is a major cluster to screw up something this important as an address on payments. And I figure that this has been screwed up from the moment they took over the loan.

First World Problems…yeah.