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CPAC Pre-Game Thread

174
mich-again2/17/2010 8:28:58 pm PST

re: #164 Obdicut

Yes. And the actual health insurance companies themselves do not add anything of value into the system.

Some amount of administrative work is required. But if you made a value stream map of how the whole system works, its probably 1% value, 99% waste. Gotta give them some credit.

And that is not to say the people don’t work hard in their jobs. Just that the work they do doesn’t provide much if any value to the customer.