re: #173 kirkspencer

“[Y]ou have a chance of fixing the issue yourself.” Provided, of course, that you’re a computer person. If you’re something else, say a pilot or a mechanical engineer or a EOD specialist, it doesn’t matter who built it; it wasn’t you, and if it goes bad you have to call their support and pray.

Meh, you’re right there. To the end user, all of these systems look the same: “Something broke, call the tech dweeb.”