Amtrak has a new policy for exchanges and refunds…

@RosieGray Please review our new Refund/Exchange policy at http://t.co/RsTVXQrlLM

— Amtrak (@Amtrak) April 8, 2014

dear @Amtrak your new policy is discriminatory against those of us who suffer from chronic tardiness.

— Rosie Gray (@RosieGray) April 8, 2014

Heh