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Susan Benesch on Troll Wrastling for Beginners: Data-Driven Methods to Decrease Hatred Online

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Charles Johnson3/30/2014 10:22:40 am PDT

I treat Twitter just like I treat all other media - you have to develop filters for processing the information and eliminating the noise. I don’t think there’s anything unusual about this, it’s just that Twitter is wide open, so without filters and a thick skin you’ll feel like you’re inundated with fools.

This is how the Internet works. It gives a voice to a lot of people who don’t have any sense of responsibility, as well as plenty of people who do. When I encounter idiots on Twitter, I just block them and move on. There’s no point in being upset about it.