re: #321 I Don’t Take Responsibility At All (dangerman)
i have never been a fan of underpromise and overdeliver
it still looks like you dont have control over your work process
people plan and rely on what you tell them. maybe they wont be ready to receive in 2-3 days
people, including customers, really crave predictability. when you demonstrate that, they will be repeat customers.
Agree, but Scotty worked for a boss who, when he heard an estimate, would always immediately demand that it be done in half the time.