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And Now, John Oliver's Hilarious Take on the Bill O'Reilly Scandal

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EPR-radar4/10/2017 1:54:12 pm PDT

re: #32 goddamnedfrank

The fundamental failure of their operational model is that “Take our offer or we’ll violently assault you” isn’t a business negotiation, it’s mob style coercion.

You really can’t treat paying customers like this, even in the airline industry where a certain level of bureaucratic atrocity has come to be accepted as normal.

Some United middle-management dipshit tried to solve a fairly simple problem by going full Vogon.