re: #617 SixDegrees

“We have a procedure in place, and our paperwork procedures indicate that the procedure was properly followed. Therefore, we did no wrong.”

I suspect that’s the attitude we’ll find permeating every agency involved.

Paperwork, in triplicate.

Maybe they’re suffering from email-itis? That is, recently, organization have stopped calling each other over the phone and just email each other regarding their work. I’ve noticed that it’s easy for things to be ignored or taken lightly when it is done by way of email as opposed to getting on the horn.