re: #646 Jadespring

If you want to fix it I have some suggestions but, unless you have critical and unrecoverable data on your machine it’s going to be faster to just reformat the drive and reinstall your operating system.

If that’s not an option then here is what you do:

1. Unplug your network cable and do not connect to the internet until you are fairly sure that the machine is cleaned up.
2. Use a clean machine to download your cleaner tools, plus the latest definitions and burn them on a CD or copy them to a flash drive.
3. Start the machine in safe mode, install your cleaners and definitions. Do all your scanning and cleaning.
4. Reconnect to the internet and see how it goes from there.

If you need a list of tools just holler, I can easily cut and paste my list of apps or maybe find the previous LGF thread relevant to this issue and post the link.

Good luck.