re: #69 thedopefishlives

OT a bit, but I need to rant: I came home early from work for a cable Internet install, scheduled for 1-5 PM. 6 PM arrived and no installer. I get ahold of the customer service rep. My order has been CANCELED…. Okay, so why am I the last one to know this?! I get it re-ordered and the next available installation is for next week. And right about then is when I lost patience. Thankfully they’re going to see if they can squeeze me in earlier, but seriously? You guys fucked up and I’m the one getting penalized for it? Maybe going through with the install wasn’t the smartest idea.

My new neighbors got hosed like that right after they moved in. Both grad students and needed the internet access ASAP for easing getting to stuff for university work. So I let them piggyback off my wireless for a week or so until things got straightened out.

Also seeing messages on the building community site about people thinking FioS is too slow and looking towards switching to Comcast. Along with other messages from residents who find Comcast too slow and are looking to switch to FioS. You’re doomed either way folk - you get get to choose which company screws you.

(And Comcast has been showing noticable slowing every night from about 8:30pm through 11:00pm. Watch my Mbps running YouTube videos drop from 52 to 13, and then hover between 13 and 26 for over an hour.