thread:

Hey @Uber your driver was taking me to the airport. He said he was going to “take me to a hotel” and got off the highway. We got to a stop light. I started yelling “let me out of the fucking car” and he wouldn’t unlock the doors.

— Nancy Leong (@nancyleong) April 17, 2018

Uber replies:

We take this seriously, Nancy. We’re ready to look into this right away. Please send us a DM with your information so we can look into this immediately. https://t.co/sd7yH5jmbJ

— Uber Support (@Uber_Support) April 17, 2018

waiting for the rest of the story to be revealed.