re: #154 Fozzie Bear

I feel like an ass if i’m not helping to bag my own stuff. Generally I try to get it done before somebody has to come over and help. It just feels weird for some reason, like it’s my job.

It is probably faster now a days, since so many grocery stores have cut staff and baggers have to “bounce” between check lanes… after about 8:00 pm in the evening… we usually have 1 checker, two clerks working the front end and the parking lot (and they are also doing cleaning of the 15 check stands and shop backs and other misc. duties) and one checker working the Self-Scan station which has 6 robots.

We have 15 check stands and a 6 station Self scan, and even at 5:00 pm on a friday, I’ve seen the head clerk call people from produce and the deli to bag and check…

You see… we have computers telling the managers how many people they need on any given day and at any given time. It’s called Engineered Labor Management System… otherwise known as some over priced management software sold to Kroger by some over priced consultant which tries to take the place of the human decision making process… all in an effort to save money…

Guess what… customer suffers… big time.