I got a preferred account a couple weeks ago when I ordered my kids laptop using a company discount. When my wife’s PC died, I tried to go online and order her a new machine, but the website kept trying to make me apply for an all new account. I called up customer service and they said they got everything ordered for me, then I find out they set up a “Bill me later” account, they didn’t use my preferred account at all. Now I call up to see if they could bill the right account and they tell me there is nothing they can do and its too late to cancel my order. Now I have to wait 24-48 hours for them to “escalate” the issue.

Fuck them. Fuck them right in their fucking asses.

Never fucking again.