re: #330 compound idaho
4,200,000 calls/ 365 days/ 60 centers/ 24 hours is 8 calls per hour per center.
Well, I concede that you might be in manufacturing.
This type of math is completely divorced from the reality we’re talking about, because poison control centers — like police departments, emergency rooms, fire ladders, et al. — have absolutely no control over their workload. There’s no realistic reason to think that those 4,200,000 calls are going to be evenly distributed.