When we have parents that the kids are screaming we bring them a basket of crackers. It makes a mess, but their little throats get so dry and they can’t scream..poor little things. It’s when they run around do we clamp down. Its dangerous for the kid and the waitress. Hot, hot coffee and running kids don’t mix. I’ve never had to make that lecture more than once and I’ve never had to ask someone with kid’s to leave. Now the adult crowd many,many times.