re: #344 Feline Emperor of the Conservative Waste

I’m not sure what the issue is. That support is outsourced to HP. I just hear about it due to having a “go to” reputation with a bunch of end-users, so I get called when things break rather than (or before) calling the Helpdesk.

Here, our tech support is outsourced to IBM. They, unfortunately, have a legendary reputation for taking a cursory look at the problem, not even bothering to attempt finding a solution, and instead immediately turning it around as, “Cannot resolve, escalating to internal development.” Incompetent boobs.