re: #353 sattv4u2

BoA screwed this up royally (they could/should have helped the couple untangle the red tape) , but it appears as if the original problem is with the programs guidlines

“by not making January’s payment on January 1st, the Bullingtons had failed to comply with HAMP’s terms.”

The next month, February’s rent check was returned and the Bullingtons learned they were kicked out of the HAMP program

Problems with the guidelines? Are you suggesting that this is a bug and not a designed feature?