re: #366 Walter L. Newton

I still can’t get management to go over the actual metrics and parameters that are collected and weighted in order to calculate my ELMS score. I’m not sure why, but it’s almost like they don’t want to take the responsibility of trying to train you on how to improve your performance.

Ugh. From years of operations management, i can tell you that the #1 reason why a supervisor avoids explaining performance metrics is because they don’t understand it well enough and are therefore afraid to expound.