re: #381 Walter L. Newton

Really… I was thinking it had something to do with not wanting to take the responsibility of explaining it to you, then, if you don’t work up to metrics, they have more wiggle room to either fire you or adjust hours or not give you the advancements you are expecting.

I’m finding forums (non company related forums) discussing the ELMS system and the over all concept which is called “Key Retailing” and there is the typical “love it, hate it” comments.

I don’t love it or hate it, I don’t know enough about the actual metrics that can effect my job performance to love it or hate it.

Of course, one basic metric is obvious, and that’s the time you take between the first item checked and the till opening. But what’s in between all that is sort of a mystery right now.

Of course that could be it, too. A good manager would explain it. A poor manager is afraid to explain it but wants to keep the best performers because it makes their numbers look good. A shitty manager isn’t even smart enough to do that.

It’s a blessing that i and my company don’t tolerate shitty managers, because performance counts, but they certainly exist. I guess i’m hoping you have a poor manager rather than a shitty one.

Besides - you’re a smart, smart dude. Your honest effort has to be in the top few percentiles of those metrics. Understanding them better would only take you from the 95th to the 99th percentile, unless i miss my mark-