US retail lobbyists retract key claim on ‘organized’ retail crime

The NRF’s claim that organized retail crime accounted for “nearly half” of inventory losses was repeated in multiple media reports on the issue. The NRF has cited growing rates of crime in calls for Congress to pass new laws, including proposed legislation that would broaden the scope of offenses considered “organized” crime and increase potential penalties.

According to NRF spokesperson Danielle Inman, the claim that organized crime accounted for nearly half of all inventory losses was based on two-year-old testimony from Ben Dugan, former president of the advocacy group Coalition of Law Enforcement and Retail. In 2021, he told a U.S. Senate committee that organized retail crime accounted for $45 billion in annual losses for retailers, according to estimates by the coalition.