re: #393 freetoken

Kroger discusses their “Enterprise Labor Management System” in this PDF:
[Link: www.myemployeeinfo.com…]

Is that what your dealing with?

That’s what it means… really, I couldn’t find the meaning of the acronym in any of the material that I have been given. I had a sheet about “improving your ELMS scores,” but all the points were basically “work faster,” which of course butts right up against “engage the customer.” You can’t do both, you have to find some happy medium. What I suspect takes practice.

Thanks for the link.