re: #846 Floral Giraffe

They have never been taught to think of anyone but themselves. They are the center of the universe, in their own minds. Narcissists.

Too true. I’ve had customers who clearly have a liquid-damaged phone and they accuse either the technicians or me of damaging the phone. Some of these accusations in my store have gone two levels above the store manager before they were finally thrown out. It’s quite maddening at times.