I have a strong desire to put a plaque on the front of our desk at work that reads “Lack of planning on your part does NOT constitute an emergency on my part.”

Perhaps it might stop some of these morons who come in at o’dark thirty the day before they have to check out and give me all sorts of shit about how they need to extend their room another day during a sold-out weekend because “My family has to have a place to stay!” And then telling me about how they saw the one available room that’s always smaller than the one they’re staying in online for way cheaper, then get upset when I tell them they need to book that room online if they want that rate because this hotel isn’t a branch of Expedia.