Every month for a year, one of our sites complains that we messed up their scans, because they have everything right on their side, so it must be our fault.

The regular guy was out of the office today, so I had to work with his back up today.

It turns out that for the last year, the dumbass on site has been using the wrong name for the service account, meaning we never had access to the servers.

Fucking awesome.