re: #299 ggt
I’m so old and technology challenged, I needed help getting my boarding pass at the Southwest computer.
“Punch in this code (the one in big BLUE letters on my computer confirmation print-out) and then hit Enter.”
In your defense, I sometimes think the airlines deliberately design their user interfaces to be obtuse. Even I get flummoxed by them from time to time. Although that may just be because of the general stress and annoyance of flying.