re: #305 sattv4u2
So yesterday at work I was tasked with installing a refurbished transmitter we have (bought from the manufacturer)
Put it in an equipment rack, wired and cabled it up (takes about 45 minutes) and started to test it. NADA
Took it back out of the rack, over to the test bench.,,,,, NADA
Opened it up and started tracing components, testing them one at a time All looked fine.
I’ve now spent almost 3 hours on this
So I call the manufacturers (24/7) help desk. ID myself and give them the units serial number
Tech says to me “Oh ,,, >we were supposed to contact you that that unit was recalled. Could you please box it up and ship it back to us and we’ll either credit your acct or send you a replacement”
Thanks a lot, Sparky!!
A few years ago my cell phone company was Sprint. Because I lived in the mountains I barely got a signal at home. I called Sprint and let them know and they said no problem, they said they were sending me something to hook up to the computer that will strengthen the signal to the house. When it arrived I opened the box and hooked it up right away. I wouldn’t work. I tried everything, nothing working. I called Sprint and they said “That thing doesn’t work where you live. Send it back please.”