re: #299 Killgore Trout

BoA is only concerned with the opinion of their paying customers. Some doofus with a Guy Fawkes mask is not even on their radar (aside from the promotion idea of offering a free Guy Fawkes mask for opening a new account)

No, BofA is only concerned with their revenue stream. They have gotten so big, they have forgotten what the words “customer service” really mean.
Not just BofA, all big banks, and many big businesses.