Seriously, I wanted to take the think and throw it against the wall.
Hated it.
Was it right after Vista became available? If so, a lot of people had problems, mostly because a lot of hardware manufacturers and software houses didn’t make their stuff Vista-compliant before the launch, if they ever did, especially on older hardware/software (we’re talking Win95/98 old, in some cases).
That alone gave MS a bad rap for Vista…there’s a lot of things that MS could have done better with it, but a lot of the major issues people had weren’t necessarily deserved.