re: #392 Floral Giraffe

SNIP
“Progress to improve delivery performance information has been slow and inadequate despite numerous USPS and mailer efforts. Some impediments to progress include USPS’s lack of continued management commitment and follow through on recommendations made by joint USPS/mailer committees, as well as technology limitations, data quality deficiencies, limited mailer participation in providing needed performance data, and costs. Although USPS has initiatives to improve service and better track mail through its mail processing system, USPS has no current plans to implement and report on additional representative measures of delivery performance.”

Link:
www.gao.gov/highlights/d06733high.pdf

Our local post offices have this sign:
“Our Pledge to You! We will try to serve you within 5 minutes or less”.

Honestly - that’s not a pledge. A pledge is - we will serve you within 5 minutes or less. They put up a sign asserting that they will TRY, which essentially says they aren’t really responsible for living up to it.