re: #491 Anymouse

Someone might want to tweet at Rebecca Shoenkopf about the scam going round where someone tries to record you saying “yes” so they can then use that for things like draining your bank account or charge up your credit cards.

The correct answer to “Are you so-and-so” is “who is this calling?”

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Pet peeve: legitimate business callers who don’t identify themselves right away when calling.

Got an important call from my dealership, but no caller ID. Went like this:

Her: “Hello, is [my name] there?”
Me: “May I ask who is calling?”
Her: “I’m trying to get a hold of [my name].”
Me: “Yes, and I am asking who you are first. You called me.”
Her: “Oh, sorry… this is…”

Call was perfectly pleasant after that, but don’t they train phone manners at businesses anymore?