re: #519 wrenchwench

Ay, chihuahua. A customer came in for a little adjustment to his bike, and we were having a nice conversation about this and that, and all of a sudden he goes full on 9-11 Truther on me. Fortunately, the phone rang. He even said it was fortunate for me, because he gets “all wrapped up in this”. I think I agreed to look into what happened to Building 7, in an effort to not lose a customer.

He seemed so reasonable right up to the moment 9-11 got mentioned.

Some customers aren’t worth having. I had one that complained when I sent a black employee to do the job. The next time he called I referred him somewhere else.