re: #54 BeachDem

Well, all of my Time Warner dilemmas are finally solved. Only took 3 days, 7 techs and few “duh” moments. First, figured out that the installer had connected the cable by BOTH coaxial and HDMI—first set of techs got it to the point where I could change channels on the cable box, but not with the remote. Today’s tech finally solved that problem and now the remote works. Then it was on to the digital phone. Took a few days for them to port it over from Frontier to TWC, but then the voicemail wouldn’t set up. Then, I could make outgoing calls but not receive incoming, and with no voicemail, so it just rang when people called it, but didn’t ring here. The “duh” moment was when he figured out that the phone was still connected to the wall phone jack instead of the modem. So, everything works, at least for now.

Have to say, the TWC phone techs are really nice, and kind of funny—AND they are US-based. Yesterday afternoon’s tech and I got into a politics conversation (he’s a Dem) that went on for quite a while, until he remembered that they record calls! (I told him to tell them he was talking to a lunatic and there was nothing he could do but be polite.)

Oh holy hell, I woulda been standing out in that courtyard for days waiting for that answer. LOL Sorry about missing the pizza and wine party though.