re: #416 Semper Fi

Yes, I caught that you were talking customer service and quite agree. Seems all banks are working more heavily on ‘their’ bottom line. I was just addressing statement accuracy. Thanks for the link which I’ll save. Always pays to be ready.

And they say government sucks hehe, but the OCC was amazing. I typed my complaint online and within a few days, Chase HQ called me and fixed it. Even sent me a letter detailing the problem and resolution.