re: #95 marjoriemoon
OMG, I have minority friends that got on a Facebook rant about this. I wanted to slap them silly.
Pressing one is such a hardship… What about going from auto voice to auto voice, 5 menus deep and then getting disconnected. Please.
When frustrated at not being able to get a customer service rep, I sometimes press 2 with the hope I’ll get there quicker. Works sometimes, sometimes not. I try my damndest to understand too.
(my spell check button isn’t working)