re: #106 geoffm33

They will latch onto anything. EVERY company that care about efficiency and accuracy uses canned responses in chat and email.

That’s awful! Thousands of people a day call up and ask the same question of tens or hundreds of call center workers, and the company/agency writes them a script so they all convey the same message? FASCISM!!!!

Geez, the outrage trigger on these folks is just set way too light.