Oh, and how the site functions this year is no indication of how well it will function next year once the kinks are worked out.

In fact, I wouldn’t be surprised if the site simply follows a plan that some companies have adopted - you don’t have to take any action on your insurance and it will roll over automatically except for FSA/HSA accounts. That would greatly reduce the need to interact with the site during the benefits period.

The first registration is challenging, and when my company changed its health care offerings a few years ago, it was an absolute mess. Everything from the meetings to the site design was screwed up. It took weeks for them to sort things out and they extended the benefits period to address the problems, which included choices not being processed correctly, to incorrect information and site crashes.

In other words - the same kinds of issues seen with the ACA. No one was particularly happy with the situation, but it’s now an improved process.

Except with the ACA, one side - the GOP is determined to break it at every possible chance they get or think they can get.