Ugh. So while home in the staycation part of my vacation, cable box dies. TW says bring it in for a free new cable box. I do that and now all I have is basic, No good channels are “authorized”. I mean way basic cable. About 10 channels total. I call in and customer service after some fiddling with my new box says “Can’t get a technician to you before the 7th”

I say “if Direct TV can be here before then it’s an uninstall call for their tech.” A pause while a supervisor is queried, Then-We’ll have someone there no later than Saturday 3:00. I said fine I have a spare $20 for a tech if they make it today.

Thank heavens for my Amazon Prime, Netflix etc. I tried the vaunted TW tablet access and that is not very good at all. Low res, buffer delays, yuck.